RETURN & REFUND POLICY
1. Right of withdrawal
In accordance with European Directive 2011/83/EU, the customer has a period of 14 days to exercise their right of withdrawal, without justification .
đ FeliCosy is extending this period to 30 days as a commercial gesture.
2. Return conditions
The products must be:
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Not used
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In their original state
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In their original packaging
3. Reimbursement
The refund will be issued via the original payment method within 14 days of receiving the return.
4. Return costs
Unless otherwise stated, return shipping costs are the responsibility of the customer.
5. Contact
đ§ contact@felicosy.com